Refund Policy

Because Alina Wedding Planner sells digital products that are instantly accessible after purchase, all sales are generally final. 

Once a purchase has been completed or a file has been accessed or downloaded, we cannot offer a refund.

However, we do understand that honest mistakes and technical issues can occur. 

Refunds may be granted at our discretion in specific situations, only limited to:

• Accidental duplicate orders.
• Incorrect product delivery due to system error.

We review every request carefully and handle each case fairly.

If you believe your situation qualifies for a refund or you’re unsatisfied with your purchase, contact us at support@alinaweddingplanner.com within 4 days of your order. 

Include your order number and a short description of the issue.

Our goal is to ensure you’re happy with your experience— if we can help to fix a problem, we’ll always do our best to assist.

Please note:

• Refunds will not be issued simply due to change of mind, misunderstanding of product functionality, or incompatibility with unsupported software.
• Refunds, when approved, will be processed to your original payment method.

If you have questions, please email us: support@alinaweddingplanner.com